Shrewd staff from 17 organisations recognised for scam-prevention efforts

Shrewd staff from 17 organisations recognised for scam-prevention efforts

Yahoo Singapore·2018-02-05 11:10

It was a spelling error that saved a young woman from becoming a victim of an Internet love scam. The 20-year-old had shown an Oversea-Chinese Banking Corporation (OCBC) bank teller a message on her phone with details of the scammer’s name and bank account in January this year.

Noticing a typo in the message, the teller then alerted a bank officer who brought it up to customer service manager Cindy Lim, 52, who has been with the bank for 34 years. The victim then told Lim that she had been instructed to remit $2,600 so that she could receive branded goods – an iPhone 8, branded bags and perfume – that were then in Malaysia.

Alarm bells rang when Lim, who was trained to identify possible scam victims, saw some of the romantic messages that the victim had exchanged with the scammer whom she befriended on Facebook. The victim, initially unconvinced, was later escorted to a police station and saved from remitting the money over.

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Singapore scam Crime Cybersecurity Award