SIA stewardess helped elderly passenger who soiled herself, wins service excellence award

SIA stewardess helped elderly passenger who soiled herself, wins service excellence award

The Straits Times - Sports·2025-10-30 17:00

SINGAPORE – While making her rounds on a red-eye flight bound for Singapore from Tokyo, Ms Libby Lim came across a passenger looking helpless outside the toilets in the business class cabin.

Ms Lim, a Singapore Airlines (SIA) leading stewardess, approached the elderly woman to ask her what happened, and was told – in hushed whispers – that she had soiled herself.

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