A Dubai-based airline under fire after a woman with celiac disease claimed she suffered explosive diarrhea due to an alleged “pastry mix-up” has confirmed that it is investigating the dangerous mistake.

The airline issued a statement Wednesday after Chloë Chapdelaine, a 25-year-old TikTok star, went viral last week with her account of her gastric distress aboard a 15-hour flight from the United Arab Emirates to Los Angeles.