'No water, no power': Hong Kong tourist vows never to return to Singapore after stay at Downtown East resort

'No water, no power': Hong Kong tourist vows never to return to Singapore after stay at Downtown East resort

Asia One·2024-05-02 12:01

She called it the worst hotel in the world.

Stomp contributor Jojo, who is from Hong Kong, had such a bad experience at D'Resort @ Downtown East that she does not want to come to Singapore any more.

"No water and no power for the whole night," alleged the Stomp contributor. "No refund. No apology. Only poor hospitality."

She recounted: "When l checked in at night on April 1, the staff told me there would be no power from 2am to 5am because of an annual check.

"The staff knew my worries and told me the shutdown would not last for such long time, not exactly for three hours from 2 to 5am. Maybe around 15 to 20 minutes. No worries. l thought a few minutes was acceptable. It was too late and expensive to change hotel."

The Stomp contributor shared a photo of a notice informing guests of the power interruptions but claimed she was not informed about the lack of water.

"Unfortunately, the fact was there no water from around midnight, then no power until next morning," alleged the Stomp contributor.

"I couldn't sleep with a sweaty body, having just landed. The weather was super hot, almost 40 degree C. No air conditioning and no windows could be opened. l couldn't breathe! l wanted to open the door, but the corridor was super hot too! I almost fainted in that terrible dark, hot room."

……

Read full article on Asia One

Singapore