Many Malaysians appear to be unaware of the move by local banks to charge customers an extra fee for using cash and cheques to repay their credit card bills or loans, PSM deputy chairperson S Arutchelvan claimed today.

Describing the move as an unfair burden on customers, Arutchelvan said he was among those who recently found out about the RM2 charge for over-the-counter services and the 50 sen fee for transactions using Cash Deposit Machines (CDMs).