Key areas that play a significant role in how banks will operate

Key areas that play a significant role in how banks will operate

The Edge Markets - Malaysia·2020-01-09 14:00

One of the more intense discussions my colleagues and I often have is about the future of the banking industry, given the rapid pace of technological disruption today. We question if banks will exist in their current form in the future, and how differently we will be serving our customers. Are there unknowns that will define banking in the years ahead — and will these catch us unawares?

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