City of Knoxville deploys a web and SMS chatbot

City of Knoxville deploys a web and SMS chatbot

SearchEnterpriseAI·2020-04-06 20:00

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The city of Knoxville, Tenn., for several years maintained a website, a call center and social media pages to keep its close to 190,000 residents informed about the city's social services and changes to city policies.

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