Amazon’s new system helps with multilingual search

Amazon’s new system helps with multilingual search

Tech in Asia·2025-06-06 11:00

🔍 In one sentence

Amazon researchers created a multilingual information retrieval system leveraging a monolingual knowledge base, yielding notable gains for low-resource languages.

🏛️ Paper by:

Amazon

Authors:

Yingying Zhuang et al.

🧠 Key discovery

The researchers demonstrated that fine-tuning embedding models with a weighted sampling strategy for contrastive learning substantially enhances retrieval across languages, even when only a single-language knowledge base is available.

📊 Surprising results

Key stat: Their method achieved up to 31.03% higher Mean Reciprocal Rank (MRR) and 33.98% better Recall@3 versus standard approaches.

Breakthrough: Using weighted sampling to choose training pairs enabled the model to more effectively differentiate similar multilingual queries.

Comparison: This method outperformed previous benchmarks, showing superior effectiveness in multilingual retrieval.

📌 Why this matters

By relying on a monolingual knowledge base rather than constructing extensive multilingual resources, this approach offers a more practical and cost-efficient solution for supporting queries in languages with limited data.

💡 What are the potential applications?

Customer Support: Companies can use an existing English knowledge base to handle inquiries in other languages, improving service without building new datasets. Global Business Expansion: Businesses can enter new markets more quickly by leveraging current resources instead of assembling separate multilingual collections. Conversational AI: Enable AI systems to process multiple languages and code-switching, broadening their usefulness in diverse settings.

⚠️ Limitations

Performance has been validated mainly in controlled environments; its robustness when faced with noisy or unstructured real-world data remains untested.

👉 Bottom line:

This method offers a scalable way for organizations to extend multilingual retrieval capabilities using only a monolingual knowledge base, streamlining global customer engagement.

📄 Read the full paper: Multilingual Information Retrieval with a Monolingual Knowledge Base

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