Foreigners are advised to continue using the new National Integrated Immigration System (NIISe) app and manual counters as a system failure involving its autogates has yet to be resolved , said Malaysia’s Border Control and Protection Agency (AKPS) on Jan 11.

In a Facebook post, AKPS said that the e-gates at the Bangunan Sultan Iskandar Customs, Immigration and Quarantine Complex (BSI) remain affected by a technical problem that began on Jan 10.