Image source, PA Media Image caption,

Tim Davie, the BBC's director general, faced questions on Tuesday about the BBC presenter row

By Mattea Bubalo

BBC News

The BBC made just two attempts to contact the family of the young person at the centre of the presenter row after their complaint was made - despite judging it to be very serious.

A new timeline from the corporation says an email was sent followed by a call that failed to connect.

The presenter was spoken to seven weeks after the initial complaint, the night before the Sun published the claims.

The initial report has been denied by a lawyer for the young person.

The Sun have not put up anyone for interview regarding the BBC's timeline and did not directly respond to questions put to them.

There have been questions over how the BBC has handled the complaint.

The corporation's director-general Tim Davie addressed some of the issues while speaking on Tuesday as part of the publication of the BBC's Annual Report.