In partnership withInfosys Cobalt

In 2021, when a massive container ship became wedged in the Suez Canal, you could almost hear the collective sigh of frustration around the globe. It was a here-we-go-again moment in a year full of supply chain hiccups. Every minute the ship remained stuck represented about $6.7 million in paralyzed global trade.

The 12 months leading up to the debacle had seen countless manufacturing, production, and shipping snags, thanks to the covid-19 pandemic. The upheaval illuminated the critical role of supply chains in consumers’ everyday lives—nothing, from baby formula to fresh produce to ergonomic office chairs, seemed safe.