SINGAPORE: The number of consumer complaints against renovation contractors jumped by almost 50 per cent in 2021, with nearly half of them about unsatisfactory workmanship or contractors failing to complete projects on schedule.

This comes as the Consumers Association of Singapore (CASE) released consumer complaints data for 2021 on Monday (Jan 31). A total of 15,515 complaints were logged last year, down 15.3 per cent from the 18,335 complaints in 2020, said CASE.