Customer claims SingPost lost parcel worth nearly S$1,500, offered compensation of S$150
A SingPost customer was left perplexed by the postal company’s rules on compensation for missing parcels.
Fatah Kent shared his experience on Facebook on May 27.
According to him, he bought an item from Australia that cost AUD$1,551.57 (S$1,479.11) on April 10.
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GInger Buzz 29/05/2019
1. As the value of the item is high, why didn't the customer send by registered post n added insurance ? 2. As the parcel arrived in SG. Most likely lost or stolen at Singpost Operational center. 👎 3. If it is a small parcel, it is also likely to be drop into the wrong mail box. Happened to me alot of times with my letters n bills ! 😣 4. Though it might not be right but if SingPost compensate the full value of all lost items. She will be bankrupted n closed by year's end. But they did lost the items ! 🤬
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