Eurostar passengers have been left 'stuck' on a London-bound train after a thread of 'chaos' ensued - including claims of 'no electricity' and a 'lack of air'.

Those aboard the train have slammed the service for a shortage of communication with passengers, leading one customer to complain that they have been left in a stagnant carriage and that the doors will not open.

Passengers have claimed that they've endured over three hours of waiting on the train bound for London in the 'severe' Eurostar disruption, according to The Mirror.

Serge de Gheldere in London wrote on X: "Almost 3h. Still no news, no air. This is not just an incident or bad luck.

"@Eurostar is absolutely clueless and unprepared. There is no olan(sic). Instead of opening the doors and trusting the people, they only have one or two doors open and let people almost suffocate. There’s asthma patients and infants on board."

Another passenger has claimed that she has been stuck on the Eurostar train for 'nearly four hours' without working bathrooms.

Passengers have reported being stuck on a London-bound train for a matter of hours (

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The social media representative replied to the woman sharing that a replacement train is being organised for those stranded on the train.

She was also told to wait for instructions from the team onboard.

"We’ve been stuck with no electricity (air) and bathrooms aren’t working," the woman claimed on X. "Close to 4hrs waiting and counting."

On the social media platform, Eurostar replied: "Hi Alexandra, we're sorry about the situation with your train today.

"Please remain seated and wait for instructions from the onboard team, as we are arranging a replacement train. Thank you for your understanding and patience."

The 'chaos' continues to develop with further people who claim to be aboard the train experiencing what they describe as "inhumane conditions."

Taking to X, the passenger who is with two small children slammed: "I am on this train with two small children who are overheating! There are no toilets, there is no air, these are inhumane conditions. There is still no replacement!!!!"

One passenger has told The Mirror that people have become unwell while stuck on the train, which has two engines out of service.

He said: "We’re stuck on Eurostar tracks near Guines. It’s we’ve been here for about four hours now. They said both of the engines are out of service and we need a new train to take us.

"They’ve said it’s coming at 130, but nothing.

"Conditions aren’t great - paramedics are on board and triaging people. There’s no toilets. Zero communication from staff on board. None. The only info we get is from Twitter."

Another passenger told the paper that the "air conditioning has also been out for most of the time" and that it took staff "two hours to open doors.

They added: "Trains routinely pass us, but nobody stops to help us."

Daily Star has contacted Eurostar for comment.

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