Forum: Advance notice given to M1 customers on contract end date

Forum: Advance notice given to M1 customers on contract end date

The Straits Times - Forum·2020-09-02 23:37

We refer to the Forum letter by Mr Jeremy Teo Chin Ghee (Telco's unfair policies over non-renewal of service contract, Aug 27).

According to our broadband service contract, a customer who wishes to terminate any broadband service should inform M1's customer service seven days in advance before the end of the service contract.

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