FreshDirect, After Broken Eggs and Angry Customers, Stages a Comeback
The New York Times-NY·2020-02-21 18:01
About a year and a half ago, longtime patrons of the pioneering grocery delivery service FreshDirect started complaining that orders were arriving hours late. There were broken eggs and spoiled fruit. One customer reported that she had paid $200 for groceries — only to receive nothing but seltzer and a loaf of bread.
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