From chatting in Singlish to catching emotional cues: How AI lends seniors a listening ear 24/7

From chatting in Singlish to catching emotional cues: How AI lends seniors a listening ear 24/7

The Straits Times - Singapore·2025-03-17 06:03

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From chatting in Singlish to catching emotional cues: How AI lends seniors a listening ear 24/7

The automated voice assistant, developed through the IMDA Open Innovation Platform, mimics care staff’s empathetic tone in conversations and flags signs of distress for prompt intervention

Living alone and at risk of falls, Ms Zainab Ahmad (left) can rely on an artificial intelligence (AI)-powered system that calls her in case she misses a daily check-in and automatically alerts care staff Zuraidah Zainuddin (right) if there is no response. PHOTO: LIONS BEFRIENDERS SERVICE ASSOCIATION

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