India’s quick commerce set to triple by 2027: report
India’s quick commerce grocery market is projected to triple by 2027, reaching 1.5 lakh crore rupee (US$17.5 billion) to 1.7 lakh crore rupee (US$19.8 billion), according to a report by Kearney India.
Growth is expanding beyond major cities to areas with populations over 500,000.
Consumers are drawn to the speed, convenience, and variety offered by quick commerce, with rising demand in categories like snacking, gifting, personal care, and household essentials.
Premium products are also gaining popularity.
The report, The Rise of Quick Commerce: Transforming India’s Retail, Consumer Behaviors, and Employment Dynamics, highlights the sector’s impact on employment.
It currently employs 6 lakh–7 lakh people, expected to rise to 11 lakh–13 lakh by 2027.
.source-ref{font-size:0.85em;color:#666;display:block;margin-top:1em;}a.ask-tia-citation-link:hover{color:#11628d !important;background:#e9f6f5 !important;border-color:#11628d !important;text-decoration:none !important;}@media only screen and (min-width:768px){a.ask-tia-citation-link{font-size:11px !important;}}🔗 Source: Kearney
India’s retail market has historically been dominated by unorganized retail, with 90% of the $780 billion sector consisting primarily of traditional Kirana stores 1.
Quick commerce is rapidly disrupting this dynamic, projected to capture 21% of total Kirana sales by 2024 2.
This shift aligns with the broader trend where organized retail is growing at 19% annually compared to just 11% for unorganized retail 1.
The expansion of quick commerce from metros to cities with populations over 5 lakhs (as mentioned in the Kearney report) will further drive this transformation of India’s retail landscape.
Dark stores, the fulfillment centers powering quick commerce, are becoming a new retail infrastructure layer, with players like Zepto already operating 200-250 such facilities across major urban areas 3.
The average order value (AOV) in quick commerce has doubled from ₹250 to ₹500, with market leader Blinkit achieving an industry-leading AOV of ₹625 3.
This increase demonstrates how quick commerce is transitioning from a convenience-driven model to driving meaningful consumption changes.
The Kearney report’s finding that consumers are adopting quick commerce not primarily for discounts but for speed, curation, and convenience aligns with this economic evolution.
The rising AOVs also reflect the premiumization trend highlighted in the report, as consumers access higher-value products through these platforms.
This transformation explains why the market is projected to grow from $300 million in 2022 to $7.1 billion by 2025 and potentially reaching $35-40 billion by 2030 2, 4.
Despite the sector’s dramatic expansion, reports from early 2025 indicate the quick commerce sector may struggle to maintain current growth rates due to market saturation in key urban areas 5.
Competition from established e-commerce giants like Amazon and Flipkart poses significant challenges for pure-play quick commerce operators 5.
The sector faces substantial operational hurdles including high logistics costs, supply chain vulnerabilities, and challenging unit economics that may impact long-term viability 6, 7.
The 24-fold increase in gross order value from $300 million in 2022 to a projected $7.1 billion in FY25 highlights the sector’s growth but also masks these underlying sustainability concerns 8.
The quick commerce market will likely experience consolidation, with stronger players absorbing smaller competitors—a pattern already visible with Blinkit commanding 45% market share 3.
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