The family of the Polish woman claiming to be kidnapped British toddler Madeleine McCann has broken their silence to deny she is the long-missing girl — saying that she suffers from mental health issues and ignored their pleas to stop her “lies and manipulation.”

The relatives of Julia Faustyna, 21, who also goes by Julia Wendell or Julia Wandelt, said they are “devastated” by the media attention that she has gotten for posting viral videos claiming that she is Madeleine, who was abducted when she was 3 years old on vacation in Portugal in 2007.