I’ve been playing this game called maplestory and around 1 and a half year ago, I bought some tokens for a gacha event called igacha. This turns out to be a big mistake.

A brief description of how this igacha event works:

In the past, this igacha event is a seasonal event and is only opened for a period of time. Token are used to be able to gacha. Leftover tokens won’t be refund and kept to be used for the next igacha event. Prizes for the gacha will also run out of stock so there is a limited stock. The gacha is also done via a website instead of inside the game.

I’m sure that by this time, most people would think that this post will be a rant about spending so much money and still get bad drops from that event. But however, this is not about getting bad drops but getting no drops at all.

What had happened was that the event started at 10am and it crashed at 10am for the gacha part of the website. The funny part was that there was no problem when buying the tokens from the same website. In the past, it had lagged but never crash. It crashed and was unavailable for more than 2 hours and I had something on at 12 and could not access the website till after 10pm. By then the event had ended due to out of stock and my tokens was not used.

You could say that I could still use it for the next igacha event but it has been 1 and a half year since then and not a single igacha event qas sighted. Those token cant even be used for anything else and I can’t even get a refund for it. I’ve tried to email in a few times as I know that the igacha event won’t be back for a long time. They just kept telling me the tokens are non-refundable and can be kept for the next igacha. But even they themselves also don’t know when they will have another igacha or when their igacha system will be fixed as the system was down after the end of 2020. They don’t even compensate for those who still have their token. Anyone has any advice that they could give?