A netizen shared online that he or she booked a Grab ride and boarded the Grab on time.

However, halfway through the ride the netizen got a notification from Grab saying that he or she had incurred an additional $6 charge.

The netizen then told the Grab uncle about it and the uncle admitted that he forgot to press ‘pick up’ and then proceeded to press ‘pick up’ in front of the netizen.

The Grab uncle then told the netizen that he will pay him or her $3 and asked the netizen to pay for the other $3.

Here is the story

‘I boarded the grab on time, didn’t not incur any added charges but halfway through the ride i got a notification stating that i had incurred an additional $6 even though i was already on the grab. Told the uncle about it and he said he forgot to press, and pressed it infront of me. He said to split it and he’ll give me $3 cash but I said i’ll just contact grab instead. He didn’t want to involve grab but i’m thinking to do so anyway cause i don’t want to pay an additional $3 for something that isn’t my mistake(?).

Any thoughts? I’m still on the grab rn help’

Here are what netizens think

Most of the comments seen online urged the netizen to file a complaint with Grab.

Record your conversation now. Tell the uncle you will report to grab if he doesn’t pay you $6

Why would you want to split if it’s not your fault though? I don’t get the rationale. I would say report to grab.

Oh gosh.. I guess it’s true, this is a new scam tactic done by some notorious grab drivers. They simply pretend that they forget to press the pick up button as the fee you incur will be directly transferred to them. 😐

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