MOB Specialist Clinics, which was completed in 1999 and commenced operations that year, is the only stratified, multi-owned, purpose-built medical suites in Malaysia. It has garnered much interest in terms of how to maintain such a property.

“MOB is one of the most special properties that we have ever managed as it has to comply with the Strata Management Act, the medical suites’ guidelines by MoH (Ministry of Health), as well as strict bylaws to ensure the exclusivity of the stratified medical suite status and property value,” says Datin Grace Goh, director of facilities and asset management at Henry Butcher Malaysia Property Management (Sel) Sdn Bhd.

As the appointed property manager of MOB Specialist Clinics for 11 years, she says the management corporation (MC) has clear and transparent bylaws and a well-established daily management and maintenance routine, hence it is not as challenging to manage the medical suites as one might expect.

It comprises 103 unit parcels of medical consulting suites and four retail lots that spread over an 8-storey standalone building in the compound of the Gleneagles Hospital Kuala Lumpur (previously known as Gleneagles Intan Medical Centre).

The hospital commenced operations in 1996. It was designed based on Mount Elizabeth Medical Centre in Singapore, where medical consultants were encouraged to purchase their own medical suites to promote a long-term working relationship with the hospital, hence the establishment of MOB Specialist Clinics.