ACCORDING to the Global Business Services Malaysia Strategy Report 2022-2027, the GBS industry in Malaysia is expected to grow at a five-year compound annual growth rate (CAGR) of 6.2% to US$6.7 billion by 2025.

This means Penang sits in a pole position of deepening its penetration in the digital GBS and emerging tech sectors like cloud computing, Internet of Things (IoT), data centre, cybersecurity, and advanced robotics.