Disney+ subscribed without my consent (Starhub)

This is the second time it has happened to me.

Is it just me or is this some issue on starhub side?

I received an email at 11pm yesterday that I’ve subscribed to disney+ and was dumb founded as I was in the gym and did not click any link or sign myself up for it.

Scanned my computer as well and there wasn’t any virus that couldve caused a data breach.

A 40minutes call with starhub helpline and the poor service line personnel could not answer to why this had happened and offered to terminate for me. But I’ll incur the 55 dollar termination fee which I would need to call in again to waive on the next bill. (Ridiculous)

TLDR: 2nd time starhub auto signed me up for Disney plus and I had to waste time calling in… Anyone else facing this issue?

Their helplines are absolutely not helping whatsoever. They are blatantly ignoring key points of my questions and saying that I was the one that sign up for it…. Why would I even contact them if that was the case.

And to make things even clearer, the moment I saw the email notification of disney+ being activated, I straight up called 1633 to inform them that I did not authorise it.