Scaling customer experiences with data and AI
MIT Technology Review·2024-04-02 07:00
In partnership withNICE
Today, interactions matter more than ever. According to data compiled by NICE, once a consumer makes a buying decision for a product or service, 80% of their decision to keep doing business with that brand hinges on the quality of their customer service experience, according to NICE research. Enter AI.
……Read full article on MIT Technology Review
Technology
One-stop lifestyle app dedicated to making life in Singapore a breeze!
Comments
Leave a comment in Nestia App