TEL delay and lack of information via SMRT’s social media rankle passengers

TEL delay and lack of information via SMRT’s social media rankle passengers

The Straits Times - Sports·2025-11-18 12:00

SINGAPORE – Some passengers on the Thomson-East Coast Line (TEL) experienced a delay of up to 30 minutes on the morning of Nov 18.

Announcement boards at train stations informed passengers of the delay between Caldecott and Gardens by the Bay stations – a stretch of 11 stops – according to a Reddit post, which attracted 98 comments.

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