Telco TPG to double customer service staff after complaints of delayed replies, poor service
TPG customers in Singapore said their requests and questions were ignored The telco apologised and said it was hiring more staff members to handle queries TPG also said it found no evidence of duplicate charges, but will improve its billing system
SINGAPORE — Telecommunications company TPG Telecom has pledged to double its team of customer service officers after coming under fire lately for unresponsive service.
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Auraro 01/09/2020
Need to improve customer service in order to cater to subscribers problems
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