SINGAPORE — When Ms Subashini, a relief security guard, heard that her block in West Plains@Bukit Batok has a mix of units which included rental flats, she was not happy.

The 41-year-old owns a three room Build-to-Order (BTO) flat and having lived in a public rental unit before, she believes that there are "a lot of differences" between rental tenants and homeowners, such as the former not taking care of the common areas and not respecting the neighbours and their privacy.