The human costs of the AI boom

The human costs of the AI boom

TechCrunch·2023-08-22 12:06

Jonas CL Valente Contributor

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Jonas CL Valente is a postdoctoral researcher at the Oxford Internet Institute and is responsible for co-leading the Cloudwork Project at Fairwork.

If you use apps from world-leading technology companies such as OpenAI, Amazon, Microsoft or Google, there is a big chance you have already consumed services produced by online remote work — also known as cloudwork. Big and small organizations across the economy increasingly rely on outsourced labor available to them via platforms like Scale AI, Freelancer.com, Amazon Mechanical Turk, Fiverr and Upwork.

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