Tourism must move beyond visitor numbers
Malaysia’s tourism sector must shift towards higher-value and sustainable growth, with stronger connectivity, digitalisation, talent development and investment needed to strengthen its resilience amid an increasingly unpredictable global landscape.
The country’s competitive advantage will increasingly depend on its ability to offer seamless connectivity, premium experiences and sustainable infrastructure, rather than relying solely on higher visitor volumes.
To sustain Malaysia’s competitiveness, stronger public-private partnerships, improved air connectivity, digitalisation and skilled talent are essential.
There are, however, a number of challenges that need to be addressed – including dependence on concentrated source markets, competition from neighbouring destinations, limited direct flights, volatile jet fuel prices and higher airfares.
Furthermore, geopolitical disruptions to air travel, a rise in excursionists that limits spending per visitor, environmental pressures and talent shortages in specialised segments such as luxury, healthcare, ecotourism and business events have made circumstances tougher.
In reality, Malaysia’s tourism industry has regained significant momentum since the reopening of international borders, with its contribution to the economy returning to pre-pandemic levels.
Tourism accounted for 15.9% of Malaysia’s gross domestic product in 2025, while travel receipts represented 7.6% of nominal exports.
The industry also supported about 3.7 million jobs, equivalent to 22.1% of total employment, underscoring its importance to economic activity, services exports and employment. Malaysia recorded 42.2 million visitors in 2025, an 11.2% increase from the previous year.
Travel receipts rose sharply from RM95.4bil in 2024 to RM110.6bil in 2025, with the travel component accounting for 39.8% of total services exports.
This helped services exports grow 15.6% to RM277.9bil in 2025, while imports rose 7.7% to RM272.6bil.
This resulted in Malaysia recording its first services trade surplus since 2011, with a surplus of RM5.3bil compared with a RM12.6bil deficit in 2024.
An assessment by the Finance Ministry found that every RM10bil in inbound tourism expenditure generated an additional RM6.8bil in gross output, resulting in a total economic impact of RM16.8bil across 27 industries.
Tourism-facing industries accounted for RM11.4bil of this output, with transportation and storage, restaurants, accommodation, and wholesale and retail trade among the key beneficiaries.
……Read full article on The Star Online - Business
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