Revolut, a United Kingdom-based fintech company with over 60 million customers, has announced the opening of a new technology hub in Manila, Philippines.

The hub aims to enhance the company’s global operations, highlighting innovation and operational scalability.

This Global Capability Center (GCC) is expected to create hundreds of jobs in the Philippines, primarily in customer service roles.

These positions will work with teams across the UK, Europe, Asia-Pacific, and the Americas to strengthen Revolut’s global capabilities.

Revolut’s Chief Executive Officer for Singapore and Southeast Asia Raymond Ng said that the company is committed to the Philippines.

He noted, “We see the Philippines as a strategic market for Revolut’s growth in Southeast Asia.”

The new hub follows Revolut’s previous expansion in Asia, which included the launch of its first tech center in India in 2021.

The new facility in Manila is part of Revolut’s strategy to leverage skilled talent in the region while scaling its global operations.

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🔗 Source: Revolut

🧠 Food for thought

1️⃣ Southeast Asia emerges as a strategic fintech talent hub amid $180B market opportunity

Revolut’s expansion into the Philippines reflects a broader trend of global fintech companies tapping into Southeast Asia’s growing tech ecosystem to fuel their growth.

The region’s fintech market is projected to grow from $38 billion to $180 billion by 2030, driven by innovations in embedded finance and AI technologies, with embedded finance expected to account for 40% of this market ($72 billion)1.

This expansion strategy mirrors Revolut’s successful 2021 India hub launch, which now employs thousands supporting global operations, demonstrating how the company leverages skilled talent pools in emerging markets2.

The Philippines specifically offers Revolut access to a digitally-ready workforce in a region where financial inclusion is a priority—nearly 96% of Asia Pacific fintech companies focus on expanding financial access to underserved populations3.

This strategic location choice comes despite Southeast Asia experiencing a 22% year-on-year decline in fintech funding to $776 million in the first half of 2025, indicating Revolut’s confidence in the region’s long-term potential despite short-term market fluctuations4.

2️⃣ Global capability centers becoming critical to fintech scaling strategies

Revolut’s new Manila tech hub, structured as a Global Capability Center (GCC), represents a proven model for fintech scaling that balances operational efficiency with specialized talent access.

The company’s approach of creating specialized hubs that work across time zones with teams in the UK, Europe, Asia-Pacific, and Americas demonstrates how modern fintechs build 24/7 global operations while maintaining consistent service quality5.

This strategy has historical precedent in Revolut’s growth trajectory—after launching in the UK in 2015, the company rapidly expanded its customer base from 10 million in 2019 to 14.5 million in 2020, driven partly by its distributed operational model6.

The focus on customer service functions in the Philippines hub aligns with Revolut’s customer-centric approach that has helped it disrupt traditional banking, particularly in international payments where it offers significant advantages over banks using the SWIFT system7.

For the Philippines, this investment represents significant economic opportunity, with fintech playing a crucial role in ASEAN’s economic development—investments in the region’s six largest economies grew from 2% in 2018 to 7% in 2022, totaling approximately $4.3 billion5.

3️⃣ Cross-border payment innovation drives fintech’s global workforce strategy

Revolut’s Philippines hub positions the company to capture a share of Southeast Asia’s booming cross-border payment market, projected to reach $1.5 trillion and driven by e-commerce growth and remittance flows8.

The company’s expansion comes as remittances remain vital in the region, with over 40 million Southeast Asians sending home approximately $150 billion annually—creating significant demand for more efficient payment solutions8.

This strategic focus builds on Revolut’s core competency—the company initially disrupted the market by facilitating international payments without the hefty fees associated with traditional banking systems, a model it continues to refine7.

By establishing operations in the Philippines, Revolut gains insights into local payment behaviors in a country where the government has launched digital payment roadmaps that have successfully accelerated adoption during and after the pandemic5.

The move aligns with regional trends toward payment system modernization, including Central Bank Digital Currency (CBDC) initiatives like Cambodia’s Bakong and Thailand’s PromptPay, which are improving financial access and cross-border payment efficiency8.

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