The opening of the Woodlands Health (WH) campushas been a boon to Madam Sundrampillai Indrani, 69, who suffers from severe back pain. She was given a polyclinic referral to Tan Tock Seng Hospital (TTSH) in February, but the earliest available appointment date was five months later.

Meanwhile, her back pain got worse. In April, WH, which comprises a hospital, community hospital and medical centre, got in touch to ask if she would like to see one of its doctors instead.