YouTuber Josh Cahill Gives Account Of Death Threats & Harassment After SIA Review Chiding “Robotic” Service

Josh Cahill is the British travel vlogger who last Tuesday (7 Jan) posted a video review critiquing Singapore Airlines (SIA).

In case you missed it, he reported having a somewhat disappointing experience. Although he enjoyed the food and the amenities, he mentioned that the staff were inattentive during his flight from London.

He concluded by saying that the S$1,620 flight wasn’t worth the price.

Cahill’s review has since garnered heated responses of all sorts, some more unsavoury than others especially after they found out that his girlfriend works as an SIA air stewardess.

First, the good stuff

After we released an opinion piece last week calling for a more constructive response to Cahill’s criticisms, we reached out to him for comment. This is what he had to say.

Despite having received some pushback from junior SIA crew members, some leading staff and cabin managers have reached out to him with more amicable messages.

Image courtesy of Josh Cahill

Most of them express some measure of agreement with his comments. They have explained that, as managers, they often caution junior crew to not “be too task oriented and find opportunities to engage with passengers”.